What are the top 5 Plumbing questions we get from GTA Homeowners?

As trusted plumbers in Whitby, you can imagine that we get a lot of plumbing-related questions from new homeowners, no matter if they’re in Whitby, Oshawa, or the GTA. Not everyone’s a plumbing expert, so every question is valid! Here are the top 5 questions we received from GTA homeowners in 2024:

1. How do I shut off the water to my house?

The top question we get is around the master shut off for your new home, which is a valve that controls the flow from the city water supply into your home. The location of your shut off valve is different from house-to-house, but you’ll typically find it in your basement. Shutting it off is as simple as turning the lever clockwise, but some older model homes may have a circular valve that you will have to continue turning until it’s completely closed off.

2. Should I be concerned with discolouration or dried water stains in the basement even if there is no pooling water?

These stains could be due to exterior water ingress or leaks that occur behind the wall. Even if the stains are dried, but seemingly increase in size over time, it is a good idea to have it inspected by a professional. These leaks are gradual, and addressing them sooner rather than later can prevent potential catastrophic damage.

3. Why is my water pressure so low (or high)?

Low water pressure could be caused by sediment buildup, leaks, or partially closed valves. High pressure might require a pressure-reducing valve to be installed. In both of these scenarios, calling a local professional plumber to investigate is the best course of action.

4. How can I prevent my pipes from freezing?

Winters in Durham and Toronto can be harsh, with temperatures fluctuating from just freezing to -30C on some days. To prevent frozen pipes in your home, you can ensure exposed pipes in unheated areas are insulated, keeping your furnace maintained to ensure a consistent home temperature, and close exterior water valves in the fall. If your furnace stops working on extremely cold days, keep a slow trickle of water open on a tap to keep water moving in your house.

5. How do I maintain my water heater?

A water heater is a complex piece of equipment, and it’s best to call a professional to conduct inspection and maintenance regularly. Flushing, temperature inspection, anode rod replacement, and relief valve testing are all ways you can ensure your water heater is working at maximum efficiency.

We’ve compiled more detailed answers and tips for new homeowners! If you’re a new homeowner or a real estate professional looking to give your clients plumbing peace-of-mind, click here to view more tips and download our new homeowners plumbing Q&A.